State Farm® Insurance Agent Thomas Waters
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Tucker
September 14, 2024
"Jacob made my switch from ALFA to State Farm easy. Thanks, Jacob, for your expertise and patience."
"Robert, thank you for the awesome 5-star review! We strive to provide excellent service when it comes to your insurance and we are proud to be your good neighbor!"
robert burnett
September 10, 2024
"Great employees!"
"Robert thank you for the wonderful review! Our team is here for all of your insurance needs!"
Jack Howard
September 5, 2024
"This Agency puts the “Service” in Customer Service"
"Jack, you're awesome! Thank you for the review. We are proud to be your good neighbor!"
Dave Rauenzahn
July 30, 2024
"Excellent service!"
"Dave, thank you for the 5-star review and for allowing us to take care of your insurance needs! We appreciate you."
Rick Rothermel
July 21, 2024
"Jacob was patient and precise in our dealings. I couldn't be more pleased."
"Thanks, Rick! We're delighted to hear that Jacob provided you with patient and precise service. - Thomas "
christina warren
June 27, 2024
"The staff is awesome, patient, and professional! 😊😊"
"Christina, thank you for the 5-star review! Proud to serve your insurance needs here at Thomas Waters - State Farm!"
Taleed Brown
May 14, 2024
"Tracy and Jacob were fantastic. No agents are better. Very communicative and provided free, fair and honest quotes. Thanks guys for making State Farm Great Again"
"Thank you, Taleed, for leaving us a 5-star review! We strive to provide prompt and helpful assistance to all our customers. I am happy to hear Jacob and Tracy took good care of you and your insurance needs!"
Carolyn Burchfield
May 6, 2024
"Great service,! Jacob has lots of patience with Seniors!☺️"
"Hi Carolyn, so happy to receive this 5-star review! We always want to be a good neighbor provider when it comes to your insurance!"
Who Knows
May 3, 2024
"Tracey is always phenomenal at giving me immediate service and making sure my insurance needs are met!"
"Tyler, thank you for the 5-star review. We are honored to take care of your insurance needs and we are proud to be your good neighbor!"
Scott Hamner
March 13, 2024
"Quick and easy process!"
"Scott, thank you for taking the time to leave a 5-star review. -Thomas"
Joe Dogil
February 20, 2024
"Thomas and his team have provided OUTSTANDING CUSTOMER SERVICE throughout the many years we have had several policies and retirement plans with them. I would not hesitate to recommend them to anyone!!!"
"Joe, thank you for the 5-star review. We are honored to take care of your insurance needs and we are proud to be your good neighbor! "
Clay M
February 18, 2024
"Thomas Waters has been my insurance agent for years. Home, life, car, umbrella, etc. They are very helpful here. The employees are friendly and knowledgeable as well as professional."
"Clay, thank you for the 5-star review! We always love to hear that our customers have had an excellent experience. Proud to serve your insurance needs here at Thomas Waters - State Farm!"
Colton Cannon
February 8, 2024
"Be sure to ask for Jacob; he's an incredible life insurance resource and a great man."
"Colton, thank you for taking the time to leave an excellent review! We're glad to hear that Jacob was able to assist you with your life insurance needs. "
Tee Garner
January 16, 2024
"Been with Mr Walters since early 2000’s. Him & Traci are the best!"
"Thank you, Tee! I am honored to be your agent and I appreciate you!"
James Holmes
January 9, 2024
"Always professional and caring Agents and staff!"
"Thank you, James, for leaving us a review. We strive to provide prompt and helpful assistance to all our customers. Thank you again for taking the time and leaving a 5-star review!"
Greg Anderson
January 8, 2024
"I could not believe it, so quick and Professional, I took this quote right then and was glad to, need I say why, the savings"
"Greg, thank you for such positive words. We're so glad that you left us an honest 5-star review. Thank you! - Thomas"
Stephanie Howell
December 15, 2023
"Veronica was helpful with all my questions I had. Kind and respectful. Thank you!!!!!!"
"Stephanie, thank you for taking the time and leaving a review. We're glad to hear that Veronica was able to assist you with all your insurance needs. "
Dany Hollingsworth
December 4, 2023
"Very helpful. Called me back in 5 minutes like I asked bc I was walking through the Charlotte airport."
"Dany, thank you for such kind words. We appreciate you taking the time and leaving a 5-Star Review. "
OD PR
November 28, 2023
"Not only does he have knowledge about the best coverage for my auto policy, he's given me extensive insight on "life insurance" the first being the 20term and the second being the 10pay. ANYONE READING THIS PLEASE INQUIRE; Jacob (not Jake) thanks abundantly for the insight and professionalism! I'm praying for your promotion and pay raise, you deserve it!"
"Thank you so much for your thoughtful review! We're thrilled to hear that you found our insights on auto coverage and life insurance valuable, especially regarding the 20-term and 10-pay options. Your kind words mean a lot to us. -Thomas Waters - State Farm Agency"
Chaseum
November 6, 2023
"Thank you to Veronica in staying with me as I was switching insurance. It is nice to be able to have someone follow up with you, answer many questions and then continue to provide assistance after the sell."
"Thank you Chaseum, for leaving us a review. We strive to provide prompt and helpful assistance to all our customers. Thank you again for taking the time and leaving a 5-star review."
Kimberly Burnett
October 25, 2023
"Thomas and his exceptional team provide first class service and are always just a phone call away when I need them."
"Thank you Kimberly, for such a positive review. We truly appreciate your feedback about our helpfulness and amazing service. "
Angela Smith
October 18, 2023
"Jacob is thorough and very helpful. He knows a great deal of knowledge about the services offered, and was able to answer my questions. Thanks."
"Angela, thank you for the 5-star review. So happy to hear you had a pleasant experience while allowing us to take care of your insurance needs. "
Eric R. Upshaw
October 16, 2023
"Jacobs was helpful and professional!"
"Eric, thank you for such kind words. We greatly appreciate you taking the time to leave a positive review. "
Emily Potts
October 12, 2023
"Quick responses, Amazing Customer Service, Definitely recommend this agent!!!"
"Emily, we truly appreciate this 5-star review! We always want to be a good neighbor provider when it comes to your insurance!"
Ben Adams
October 9, 2023
"Tracy was very nice and polite."
"Ben, thank you for the 5-star review. So happy to hear you had a pleasant experience while allowing us to take care of your insurance needs. We are proud to be your good neighbor!"