State Farm® Insurance Agent Thomas Waters

"Tracy is ALWAYS so helpful, professional and knowledgeable. She knew that we were moving and before I could get in touch with her, she emailed me on our closing date to ensure we had coverage at new house! I contact her for all our insurance needs."

"Great experience with this insurance company. The process was quick and easy, and the staff was very helpful and professional. They explained everything clearly and helped me find a good policy at a fair price. Highly recommend!"

"I have been a client of State Farm for many years. Thomas Waters has been my insurance agent for the entire time and he and his agency have always made sure that I had the insurance that I needed and they have helped me navigate the occasional claim quickly and efficiently."

"New vehicle addition"

"Excellent customer service, answered all my questions in detail and made switching insurance painless. Great work and thank you Tracy!"

"Great to deal with, very helpful!"

"Thomas Waters has been handling my auto and home insurance for many years. He and his staff are super responsive. I have had a few claims over the years, and it feels like Thomas is taking care of my family, rather than just stroking a check. I highly recommend Thomas Waters!"

"Veronica was incredibly kind and helped me work through plans to find one best fit for me! Highly recommend Thomas Waters - State Farm Insurance Agents!"

"Customer service is alive and well at the Thomas Waters, State Farm insurance agency!!!! I’ve been a State Farm client for quite some time, but moved here From Kentucky and had some questions about my current coverage on both my home and Auto. I walked into the agency and was greeted by Kathy Maddox who immediately stopped what she was doing to greet me! I told her I had some concerns about my coverage and pricing, and she immediately put me at ease. she spent at least 30 minutes, reviewing my coverage and Answering all of my questions. We made a plan To look at possibly changing a few things down the road, but overall, I felt like I had a new perspective on the insurance world! Leaving the office, I felt a renewed confidence in my relationship with State Farm and now can’t imagine going anywhere else! In the world of everything online, it’s nice to have a familiar face and someone who really listens to you on your side. I can’t wait to recommend them to friends and family! Thank you, Kathy!!!!"

"I have been with Thomas Watters ever since o was 19 teen years of age he has always been on point every time I had a claim or just need to talk about something and if it was a claim it was taken care of in a timely manner and the staff that works for him is great especially Ms Cathy"

"he has been agent for 20 years and is great... the whole staff is always there for me. I do try and always wait if i can to talk to Tracy Davis. She tells it like it is and she goes out of her way to me and my family.."

"Agent was very polite knowledgeable and was able to help with my insurance claim. Highly recommend!"

"Staff is always prompt and get me the answers I need."

"Customer service is great."

"The people in Thomas Waters State Farm are amazing! They treat you as a person, not just an account. They take the time to get to know who they represent. Whether it is car, home, or life they handle it all. My experiences have always been helpful! I recommend them highly!!"

"The rates and coverage are way better than the other quotes I received. Half the cost of many other popular providers. I have 3 policies now. My agent Tracy Davis always responds quickly."

"Veronica Tamburello has been an absolute pleasure to work with! I have total confidence in her knowledge and judgement. Great communicator and just a wonderful person!! She is the Best!!!!"

"We are so thankful for the support we get from this agency. They are efficient and supportive with our questions and problems! Thank you for all your help!"

"The Thomas Waters office was recommended to my by someone I know and they were exactly right about this office and staff! They care and they know their stuff. I talked with Tracy Davis about life insurance for myself and my three kids. I did not have a lot of knowledge about the subject, but speaking to her I felt confident that I was being heard and sold policies that would meet our family’s needs. She explained things so that I could understand and I didn’t feel like I was just another sale for her. She took her time, was friendly, and answered all of my questions. Thank you Tracy for being such a friendly face and helping this mama protect the future of herself and her babies, should we ever need it."

"I've had such a wonderful experience with Thomas Waters, State Farms Insurance office. Ms. Tracy Burch has gone above & beyond to make sure our needs have been met from the start as our family has gone through numerous changes since becoming insured through their office. It's clear that she truly cares about their customers & takes pride in providing excellent customer service with insurance needs. I highly recommend this office for anyone looking for life, vehicle, & home insurance. I'd also encourage you to speak with Tracy for assistance. Her professional approach was top notch."

"Tracy is one of the best in the insurance game! She’s honest and will get you the best rates around!"

"Great staff!"

"Great agency, superb staff! The service is exceptional!"

"I have gotten the opportunity to know a lot of the team here and they are all incredible!"

"Kathy was fast, efficient and wonderful to talk to in my call with her today!"